Terms of Service

This User Agreement is effective upon registration of an account with Squeaky Clean Toys.

  1. Introduction
  2. About Squeaky Clean Toys
  3. Using Squeaky Clean Toys
  4. Abusing Squeaky Clean Toys
  5. Fees
  6. Listing Conditions
  7. Purchase Conditions
  8. Content
  9. Data Protection and Privacy
  10. Restricting Funds
  11. Additional Terms
    • Returns
    • Delivery Options
    • Collecting in person
  12. Liability
  13. Compensation
  14. Legal Disputes
  15. General

1. Introduction

This User Agreement, Squeaky Clean Toys User Privacy Notice, the Mobile Device Terms and all policies posted on our sites set out the terms on which Squeaky Clean Toys offers you access to and use of our sites, services, applications and tools (collectively ‘Services’). All policies, our official disclaimer and the Mobile Device Terms are incorporated into this User Agreement. You agree to comply with all of the above when accessing or using our Services. For information regarding the processing of personal data, please see our User Privacy Notice.

You are entering into a contract with Squeaky Clean Toys.

2. About Squeaky Clean Toys

Squeaky Clean Toys is a marketplace that allows users to buy and sell adult toys. Squeaky Clean Toys does not have possession of anything listed or sold through Squeaky Clean Toys, and is not involved in the actual transaction between buyers and sellers. The contract for the sale is directly between buyer and seller. While we may provide pricing, postage, listing and other guidance in our Services, but such guidance is solely informational and you may decide to follow it or not.

While we may help facilitate the resolution of disputes through various programmes, Squeaky Clean Toys has no control over, and does not guarantee the existence, quality, safety or legality of, items advertised; the truth or accuracy of users’ content, listings or feedback; the ability of sellers to sell items; the ability of buyers to pay for items; or that a buyer or seller will actually complete a transaction or return an item.

Sellers must have a valid payment method connected to the with Squeaky Clean Toys marketplace platform at all times. You authorise Squeaky Clean Toys to automatically charge your chosen payment method in accordance with this User Agreement and the applicable billing agreement(s) you agree to when setting up or changing your payment method, for future charges and fees incurred in relation to the Services provided by Squeaky Clean Toys. This includes, but is not limited to, amounts owed for Squeaky Clean Toys fees. Squeaky Clean Toys will notify you of these charges. If payments or amounts owed to Squeaky Clean Toys cannot be completed through the payment method on file for any reason, you are still required to pay Squeaky Clean Toys for all unpaid amounts and Squeaky Clean Toys reserves the right to seek reimbursement through other means plus any additional costs incurred by Squeaky Clean Toys in seeking reimbursement. You can change your payment method any time except when you have live transactions.

3. Using Squeaky Clean Toys

Firstly – you must be over 18 years old to be a user of Squeaky Clean Toys.

In connection with using or accessing the Services you will not:

  • post, list, or upload content or items in inappropriate categories or areas on our sites;
  • breach or circumvent any laws, third-party rights, or our systems or policies;
  • sell any counterfeit items or otherwise infringe the copyright, trademark or other rights of third parties;
  • use our Services if you are not able to form legally binding contracts (for example if you are under 18), or are temporarily or indefinitely suspended from using our Services;
  • fail to pay for items purchased by you, unless you have a valid reason as set out in a Squeaky Clean Toys policy, the seller has materially changed the item’s description after placing the order, a clear typographical error is made, or you cannot contact the seller (see our Unpaid item policy);
  • fail to deliver items sold by you, unless you have a valid reason as set out in a Squeaky Clean Toys policy, for example, the buyer fails to comply with the terms posted in your listing, or you cannot contact the buyer;
  • manipulate the price of any item or interfere with any other user’s listings;
  • post false, inaccurate, misleading, defamatory, or libelous content;
  • take any action that may undermine the Feedback or rating systems
  • transfer your Squeaky Clean Toys account (including Feedback) and user ID to another party without our consent;
  • distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;
  • use the contact information of other users for any purpose other than in relation to a specific Squeaky Clean Toys transaction on the Squeaky Clean Toys site (which includes using this information to send marketing materials directly to Squeaky Clean Toys users unless the user has given explicit consent to receiving these materials);
  • distribute viruses or any other technologies that may harm Squeaky Clean Toys, or the interests or property of Squeaky Clean Toys users;
  • use any robot, spider, scraper or other automated means to access our Services for any purpose;
  • bypass our robot exclusion headers, interfere with the working of our Services, or impose an unreasonable or disproportionately large load on our infrastructure;
  • export or re-export any Squeaky Clean Toys application or tools except in compliance with the export control laws of any relevant jurisdictions and in accordance with posted rules and restrictions;
  • infringe the copyright, trademark, patent, moral, database or other intellectual property rights (collectively, “Intellectual Property Rights”) that belong to or are licensed to Squeaky Clean Toys. Some, but not all, actions that may be infringement are reproducing, performing, displaying, distributing, copying, reverse engineering, decompiling, disassembling, or preparing derivative works from content that belongs to Squeaky Clean Toys or someone else;
  • infringe any Intellectual Property Rights that belong to third parties affected by your use of the Services or post content that does not belong to you;
  • commercialise any Squeaky Clean Toys application or any information or software associated with such application;
  • harvest or otherwise collect information about users, such as email addresses, without their consent; or
  • circumvent any technical measures we use to provide the Services.

If you are registering with Squeaky Clean Toys as a business entity, you represent that you have the authority to legally bind that entity. If you are trading as a business on Squeaky Clean Toys, you must comply with all applicable laws relating to online trading for the site you are selling on.

You agree that we will commence supplying our Services to you as soon as you accept this User Agreement. We may recoup the cost of any Services provided up to the point of cancellation. We may cancel unconfirmed accounts or accounts that have been inactive for a long time or modify or discontinue our Services.

Additionally, we reserve the right to vary or terminate all or part of our Services and/or not provide all or part of our Services to anyone for any reason and/or period of time, at our discretion.

4. Abusing Squeaky Clean Toys

Without limiting other remedies, we may limit, suspend, or terminate your user account(s) and access to our Services, restrict or prohibit access to, and your activities on, our Services, cancel transactions, remove or demote or otherwise restrict the visibility of listings, delay or remove hosted content, remove any special status associated with the account, reduce or eliminate any discounts, and take technical and legal steps to keep you from using our Services if:

  • we think that you are creating problems or possible legal liabilities for us, our users, suppliers or other third parties;
  • we think that such restrictions will improve the security of the Squeaky Clean Toys community or reduce our or another Squeaky Clean Toys user’s exposure to financial liabilities;
  • we think that you are infringing the rights of third parties; • we think that you are acting inconsistently with the letter or spirit of this User Agreement or our policies or abusing our employees or users;
  • despite our reasonable endeavours, we are unable to verify or authenticate any information you provide to us; or
  • you fail to make, or it is evident that you are unable to make, full payment of any fees due for our Services by your payment due date. When a buyer or seller issue arises we may consider the user’s performance history and the specific circumstances in applying our policies. We may choose to be more lenient with policy enforcement and to do the right thing for both buyers and sellers.

5. Fees

Buying on the site is free. Sellers using Paypal currently pay a 20% commission plus the transaction fee charged by Paypal. Sellers using Stripe currently pay a 23% commission including the transaction fee charged by Stripe. You can create your account here.

6. Listing Conditions

When listing an item, you agree to comply with the following:

  • you are responsible for the accuracy, content, and legality of the item listed;
  • you are responsible for checking that your transactions are lawful in the buyer’s county/state (if in the same country as the seller), and the buyer’s country ( if it is an international sale), as well as in your own. You can then accept or reject the buyer’s request to purchase your item;
  • if the item is used, you need to declare the value (the LISTING PRICE paid) and mark it as a USED ITEM on the customs declaration when you ship it;
  • we may revise product data associated with listings to supplement, remove, or correct information; we may add an image to your listing of the original product to enhance the likelihood of it being sold;
  • your listing may not be immediately searchable by keyword or category,
  • Squeaky Clean Toys does not guarantee exact listing durations;
  • you are responsible for all taxes (including but not limited to penalties, fines, charges, or late payment interest) related to your sales on the Squeaky Clean Toys site. To the extent possible under Spanish law, you shall pay to us as debt on demand all costs incurred by us, including but not limited to tax, penalties, and interest, levied by any competent tax authority due to your failure to provide a valid VAT registration number and/or your failure to pay any such taxes, penalties or interest; • content that violates any of Squeaky Clean Toys’ policies may be modified, obfuscated or deleted at Squeaky Clean Toys’ discretion;
  • where your listing appears in search and browses, results may be based on certain factors such as listing format, title, keywords, price and postage cost, Feedback, Squeaky Clean Toys policy compliance, and detailed seller ratings;
  • we may revise product data associated with listings to supplement, remove, or correct information; meta-tags and URL links that are included in a listing will be removed or altered so as to not affect third-party search engine results;
  • we may revise product data associated with listings to supplement, remove, or correct information; we may provide you with optional recommendations to consider when creating your listings. Such recommendations may be based on the aggregated sales and performance history of similar sold and current listings; results will vary for individual listings. To drive the recommendations experience, you agree that we may display the sales and performance history of your listings to other sellers;
  • we may revise product data associated with listings to supplement, remove, or correct information; some optional upgrade features will only be visible on certain Squeaky Clean Toys Services. Accordingly, to drive a positive user experience, a listing may not appear in some search and browse results regardless of the sort order chosen by the buyer.
  • the seller is required to ensure that their item complies with the marketplace body-safe policy
  • the seller is required to clean & sanitize all items that they list for selling. Additionally, all insertable or penetrable items must be fully sterilized prior to shipping. The seller is also required to explicitly agree to this sterilization requirement when creating their listing by completing the mandatory field in the listing details.

7. Purchase Conditions

When buying an item, you agree that:

  • you are responsible for reading the full item listing before committing to buy;
  • you are committing to buy an item by hitting the buy button and entering your payment details,  to pay the prices quoted in US Dollars on the listing price and the original shipping price for domestic shipping, or, an edited shipping fee for international shipping as agreed between the buyer and the seller in the listing comments.
  • you enter into a legally binding contract to purchase an item when you commit to buy an item
  • you are responsible for checking that the item you are buying is legal to import into your country.
  • you are also responsible for checking, before hitting the BUY button, what you may have to pay to your own customs department, on top of the listing and shipping fee charged by the seller on the marketplace, and you are responsible for paying these fees. 
  • you will clean & sanitize all items that you buy. Additionally, you will fully sterilize any insertable or penetrable items when you receive them.
  • In the event of a transaction dispute that is resolved in favor of the buyer, then the seller has to pay the online tracked shipment fees to return the item from the buyer to the seller. If this is not provided by the seller, then the buyer is required to dispose of the item safely.

8. Content

When providing us with content (including causing content to be posted using our Services), you grant us a non-exclusive, worldwide, perpetual (or for the duration of any copyright or other rights in such content), irrevocable, royalty-free, sub-licensable (through multiple tiers) right to use the content (including, without limitation, creating and using derivative works), and you authorise us to exercise any and all copyright, trademark, publicity, database or other intellectual property rights you have in or to the content in any media known now or developed in the future. Further, to the fullest extent permitted under applicable law, you waive your moral rights in the content and promise not to assert such rights or any other intellectual property rights you have in the content against us, our sublicensees, or our assignees.

We may offer catalogue and/or product data (including images, descriptions, and specifications) that are provided by third parties (including Squeaky Clean Toys users). You may use that content solely in your Squeaky Clean Toys listings during the time your listings are on Squeaky Clean Toys’ sites. That permission is subject to modification or revocation at any time at Squeaky Clean Toys’ sole discretion.

We try to offer reliable data, but cannot promise that the content provided through the Services will always be available, accurate, complete, and up-to-date. You agree that Squeaky Clean Toys is not responsible for examining or warranting the listings or content provided by third parties through the Services and that you will not hold or attempt to hold us or our product data providers liable for inaccuracies. If you choose to use catalogue content and/or product data in connection with your listings, you agree to ensure that the content directly associated with your listings is and remains accurate and that you continue to fully comply with this User Agreement and all Squeaky Clean Toys policies. The catalogue and product data include copyrighted, trademarked, and other proprietary materials. You agree not to remove any copyright, proprietary, or identification markings in the catalogue or product data or create any derivative works based on that data (other than by including the data in your listings). The name “Squeaky Clean Toys” and other Squeaky Clean Toys marks, logos, designs, and phrases that we use in connection with our Services are trademarks, service marks, or trade address of Squeaky Clean Toys. They may not be used unless expressly authorised by Squeaky Clean Toys in writing.

9. Data Protection and Privacy

You and Squeaky Clean Toys shall process personal data received under and/or in connection with this User Agreement each as a separate and independent controller. In no event will Squeaky Clean Toys and you process personal data under and/or in connection with this User Agreement as joint controllers or in a controller-to-processor relationship. As such separate and independent controllers, you shall be individually and separately responsible for complying with the obligations that apply to you as a controller under applicable data protection laws.

You shall comply with your obligations under applicable data protection laws (including but not limited to Regulation (EU) 2016/679 (EU General Data Protection Regulation “GDPR”) and supplement EU and local data protection laws. This includes, but is not limited to, the obligation to provide appropriate safeguards for the transfer of personal data to a third country or an international organisation.

You shall process personal data received from Squeaky Clean Toys exclusively for the purpose(s) you received the personal data under and/or in connection with this User Agreement. You shall erase the personal data received under this User Agreement immediately after the respective purpose(s) has/have been fulfilled. Any further processing of the personal data is not permitted except when legally required (e.g. if a retention obligation applies). • Failure to abide by the aforementioned obligations may result in disciplinary action up to and including account suspension.

10. Restricting Funds

To protect against the risk of liability, Squeaky Clean Toys has at times recommended and may continue to recommend, that PayPal restrict access to funds in a seller’s PayPal account based on certain factors, including, but not limited to, selling history, seller performance, returns, the riskiness of the listing category, transaction value or the filing of a case. This may result in PayPal determining to restrict funds in your PayPal account.

11. Additional Terms

User Behaviour and Actions

All marketplace users are responsible for their own behavior and actions. Squeaky Clean Toys has a live (how it works) page detailing the listing and sales process and how the users should behave ( community rules and guidelines). Users must follow these rules and guidelines, and in the event that they do not, then their user account may be disabled or deleted.

Returns

Squeaky Clean Toys is not responsible for returns. It is the seller’s responsibility to make it clear if returns are acceptable and in what terms. Seller and Buyer should discuss postage and reimbursement.

Delivery Options

The only option is online tracked postage, and anything else should be agreed upon between buyer and seller.

Collecting in person

Squeaky Clean Toys does not support personal delivery or pick-up as an option. If for any reason a buyer and seller arrange this, then Squeaky Clean Toys is not responsible for anything that happens to the seller or buyer or anyone accompanying them to meet in person for a collection. Please take care and meet in the sight of other people to avoid being in a vulnerable position.

12. Liability

We try to keep Squeaky Clean Toys and its Services safe, secure and functioning properly, but we cannot guarantee the continuous operation of or access to our Services. Notification functionalities in Squeaky Clean Toys’ Services may not occur in real-time. Such functionality is subject to delays beyond Squeaky Clean Toys’ control. We (including our parent, subsidiaries, affiliates, directors, agents, and employees) shall not be liable to you in contract, tort (including negligence), or otherwise for any business losses, such as loss of data, profits, revenue, business, opportunity, goodwill, reputation or business interruption or for any losses which are not reasonably foreseeable by us arising, directly or indirectly from: • your use of or your inability to use our Services;

  • pricing, postage, or other guidance provided by Squeaky Clean Toys;
  • delays or disruptions in our Services;
  • viruses or other malicious software obtained by accessing, or linking to, our Services;
  • glitches, bugs, errors, or inaccuracies of any kind in our Services;
  • damage to your hardware device from the use of any Squeaky Clean Toys Service;
  • the content, actions, or inactions of third parties, including items listed using our Services or the destruction of allegedly fake items;
  • a suspension/disablement or other action is taken with respect to your account
  • the duration or manner in which your listings appear in search results
  • your need to modify practices, content, or behavior or your loss of or inability to do business, as a result of changes to this User Agreement or our policies.

Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you. This is especially so if you are a consumer. You accept sole responsibility for the legality of your actions under laws applying to you and the legality of any items you list on any of our sites.

Although we use techniques that aim to verify the accuracy and truth of the information provided by our users, user verification on the internet is difficult. Squeaky Clean Toys cannot and does not confirm, and is not responsible for ensuring, the accuracy or truthfulness of users’ purported identities or the validity of the information which they provide to us or post on our sites.

Regardless of the previous paragraphs, if we are found to be liable, our liability to you or to any third party is limited to the greater of (a) any amounts up to the price the item sold for on Squeaky Clean Toys and its original postage costs, (b) the fees in dispute not to exceed the total fees which you paid to us in the 12 months prior to the action giving rise to the liability, or (c) 100 euros.

Nothing in this User Agreement shall limit or exclude our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees, or for any other liability that cannot be limited or excluded by law.

13. Compensation

You will compensate us in full (and our officers, directors, agents, subsidiaries, joint ventures, and employees) for any losses or costs, including reasonable legal fees, we incur arising out of any breach by you of this User Agreement, your improper use of Squeaky Clean Toys’ Services or your breach of any law or the rights of a third party.

14. Legal Disputes

If a dispute arises between you and Squeaky Clean Toys, we strongly encourage you to first contact us directly to seek a resolution by emailing us at hello@squeakycleantoys.com. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation. Any claim, dispute, or matter arising under or in connection with this User Agreement shall be governed and construed in all respects by the laws of Spain. You and Squeaky Clean Toys both agree to submit to the non-exclusive jurisdiction of the Spanish courts.

In simple terms, “non-exclusive jurisdiction of the Spanish courts” means that if you were able to bring a claim arising from or in connection with this User Agreement against us in court, an acceptable court would be a court located in Spain, but you may also elect to bring a claim in the court of another country instead. Spanish law will apply in all cases.

15. General

If any provision of this User Agreement is held to be invalid, void, or for any reason unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions.

You agree that we may at any time and without notice set off any of the amounts held in Squeaky Clean Toys user accounts held or controlled by you with any fees, charges, or other amounts you owe us and (unless prevented by insolvency law). Our right to set off means that we may deduct such fees, charges, or other amounts mentioned in this paragraph from a Squeaky Clean Toys credit balance held or controlled by you.

We may assign our rights and obligations under this User Agreement in accordance with the below (but without your prior express consent), provided that we assign the User Agreement on the same terms or terms that are no less advantageous to you.

Headings are for reference purposes only and do not limit the scope or extent of such a section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this User Agreement.

If you have a dispute with one or more users, you release us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees, and agents) from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

We may amend this User Agreement at any time by email, via the Messages section of Squeaky Clean Toys, or by posting the amended terms on www.squeakycleantoys.com

All amended terms shall automatically be effective 30 days after they are initially posted. Your continued use of our Services after the effective date of these amended terms constitutes your acceptance of them.

This User Agreement may not be otherwise amended except through mutual agreement by you and a Squeaky Clean Toys representative authorized to do so.

The policies posted on our sites may be changed from time to time. Changes take effect when we post them on the Squeaky Clean Toys site.

No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by this User Agreement. A person who is not a party to this User Agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this User Agreement but this does not affect any right or remedy of a third party specified in this User Agreement or which exists or is available apart from that Act.

The User Agreement and all policies posted on our site are the entire agreement between you and Squeaky Clean Toys and supersede all prior understandings and agreements of the parties.

The following Sections survive any termination of this User Agreement: Fees (with respect to fees owed for our Services), Content, Liability, Compensation, Legal disputes, and the release contained in this General section. Legal notices shall be served by registered mail to Squeaky Clean Toys, Avenida De Tirajana 37 Torre 1 5a Bj, Las Palmas, 35100
Spain. We shall send notices to you by email to the email address you provide to Squeaky Clean Toys during the registration process. Notice to you shall be deemed given 24 hours after the email is sent unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by registered mail to the address provided during the registration process. Notices sent to either party by registered mail shall be deemed to have been received by that party three days after the date of mailing.